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Warranty

Beauty by no!no! offer professional home–use devices with the most advanced technology in the market that are subject to strict quality control by the manufacturer. This warranty is valid for one year from the date of your original purchase. In some cases extended warranty plans are available. This policy warrants support for all devices (not including any skincare and DermaWand broken bulb), should it happen that defects attributable to the manufacturer be found.

Broken Bulbs

The glass bulb is not covered by the DermaWand product warranty. Always replace the safety cap over the bulb when not in use. Be careful not to drop your DermaWand when using because the bulb may break. To repair a broken bulb, please contact us on (+852) 2528-1966 for warranty service. Repair fee will be included.

Money Back Guarantee

If you are not satisfied with our beauty device purchased through our website, you can get a refund within 7 days after you receive the goods, just contact our customer service team at [email protected].

Customers should read and agree to accept the following terms:

You can return an item you bought from our website only within 7 calendar days after the day you received it.

Money back guarantee is only applicable to device which purchased through beauty by no!no! official website.

All unsealed beauty treatment cream and skincare such as eye creams, and mist cannot apply for money back guarantee.

Money back guarantee service does not apply to the purchase at the beauty counter or other purchase channel.

You must return your device in good working condition and undamaged with original packaging.

For a refund, you will be charged a fee HK$250 as an administrative fee and refund the remaining amount in 30 days.

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